3Portals
3Portals is a client communication and workflow platform designed to centralize project management across multiple teams. The goal was to simplify the interface, enhance cross-team collaboration, and reduce friction in communication and task tracking.
The original 3Portals platform suffered from disorganized workflows and inconsistent navigation, causing teams to miss deadlines and struggle with task management. Multiple portals created confusion, and repetitive steps slowed down progress. The platform needed a solution that unified communication, simplified task tracking, and provided a clear structure for users of all experience levels.
Key pain points:
Confusing navigation between multiple portals
Redundant manual actions
Lack of visibility on project progress
Low engagement and adoption rates
The redesign focused on creating a centralized, intuitive interface that simplified workflows and improved overall productivity.
“3Portals now allows our teams to communicate and manage tasks effortlessly. It’s clear, fast, and efficient.”
We reorganized the platform to unify all portals into a single, logical hierarchy. Key features were highlighted, and repetitive tasks were automated to save time. Interactive guidance and visual cues helped users navigate the platform more efficiently, while notifications and updates were redesigned for clarity. The platform was also optimized for scalability, allowing new teams and projects to be added without clutter.
The redesign improved collaboration, making project management simpler and more efficient. 3Portals now provides a user-friendly, scalable solution that balances simplicity with advanced features, increasing adoption, productivity, and overall satisfaction.
